Returns Policy

You can return any unused Thong Fixers for a full refund of the product price within 90 days of purchase for any reason whatsoever. They are also covered by a 12 month manufacturer warranty.

How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 60 days of your purchase.

1. Please email to request a refund.

2. Mail your returned item to:

Thong Fixers
1109 Coxs Creek rd
Coxs Creek, NSW, 2849

3. Include in your package a note stating the reason for your return and the invoice number

Manufacturer defect or damaged within warranty

Each product sold is covered by a 12 month replacement warranty. If the product is damaged within the first 12 months, or arrives damaged or defected, follow the steps below to receive a replacement part.

1. Please take a photo of the defective product and email it to along with your invoice number.

2. I will post a replacement for the damaged product within 2 business days, free of all charges