How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 60 days of your purchase.
1. Please email dave@thongfixers.com.au to request a refund.
2. Mail your returned item to:
Thong Fixers
1109 Coxs Creek rd
Coxs Creek, NSW, 2849
3. Include in your package a note stating the reason for your return and the invoice number
Manufacturer defect or damaged within warranty
Each product sold is covered by a 12 month replacement warranty. If the product is damaged within the first 12 months, or arrives damaged or defected, follow the steps below to receive a replacement part.
1. Please take a photo of the defective product and email it to dave@thongfixers.com.au along with your invoice number.
2. I will post a replacement for the damaged product within 2 business days, free of all charges